Privacy Policy

Introduction
This Privacy Policy describes how Moonwave LLC, an Ohio limited liability company (“Moonwave” “we”, “us”, or “our”) collects, uses, discloses, and protects information obtained from users ("you" or "your") of the website https://www. moonwave.media/ (the “Website”). By accessing or using our Website, you agree to the terms and practices described in this Privacy Policy. This Privacy Policy is governed by the laws of the State of Ohio and applicable federal laws of the United States.

Information We Collect
We may collect various types of information from and about users of our Website, including:

  • Personal Information: Information that identifies you personally, such as your name, email address, phone number, and mailing address

  • Usage Information: Information about how you use our Website, including pages visited, time spent, and navigation patterns

  • Device Information: Information about the device you use to access our Website, including IP address, browser type, and operating system

  • Cookies and Similar Technologies: Small data files stored on your device that help us improve your experience

How We Use Information
We use the information we collect for various purposes, including, but not limited to:

  • Providing and maintaining our Website and services

  • Communicating with you about our services

  • Improving our Website and user experience

  • Complying with legal obligations

  • Protecting our rights and interests, including protecting ourselves against legal liabilities

NO CLIENT RELATIONSHIP

IMPORTANT NOTICE: Submitting information through our contact form does not establish a client relationship between you and Moonwave. No client relationship is formed until: 

  1. We have evaluated your project requirements

  2. We have determined there are no conflicts of interest

  3. We have agreed to provide services

  4. We have executed a formal written agreement for services

Until such time, any information you provide is not protected by client confidentiality, and we have no duty to maintain confidentiality of information you submit beyond the protections described in this Privacy Policy. 

Data Transfers
Moonwave may transfer, process, and store personal information we collect about you on servers located outside your state or country of residence, including in states and countries that may not provide the same level of data protection as your home country. When we transfer your personal information internationally, we implement appropriate safeguards to ensure your information receives adequate protection regardless of location. 

When serving international clients, Moonwave Media may need to transfer personal data across borders to provide requested services. By using our services, you acknowledge and consent to the international transfer of your personal information as described in this policy. 

Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share information in the following circumstances:

  • With service providers who assist us in Website hosting and maintenance, database management, payment processing, email delivery services, customer relationship management and analytics services

  • When required by law or legal/ regulatory authorities 

  • To protect our legal rights, property, or safety

  • Protect the safety and security of our Website or users

  • Investigate fraud or respond to a government request

  • Enforce our terms and condition, and terms of service

  • In connection with Moonwave’s business transactions, such as a merger or acquisition

  • With your explicit consent

Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choice
You have certain rights regarding your personal information, including:

  • The right to access and update your information

  • The right to request deletion of your information

  • The right to opt out of certain communications

  • The right to restrict processing of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Websites
Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. 

Children's Privacy
Our Website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 we will take steps to delete such information.

California Privacy Rights
Although we primarily operate in Ohio, California residents may have additional rights under California law. If you are a California resident, you may have the right to request information regarding the disclosure of your personal information to third parties for direct marketing purposes.

Do Not Track Signals
Some browsers have a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. Our Website does not currently respond to “Do Not Track” signals.

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Compliance with Ohio and U.S. Laws
This Privacy Policy is designed to comply with applicable Ohio and U.S. federal laws governing data privacy and security. We take appropriate steps to ensure compliance with all material aspects of our policies and procedures relating to data privacy and security.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For material changes to this Privacy Policy, we will make reasonable efforts to provide notice prior to the changes taking effect, such as through a notice on our Website or via email.

Dispute Resolution
If there is any dispute about or involving this Privacy Policy, you agree that the dispute shall be governed by the laws of the State of Ohio, without regard to conflict of law provisions. You agree to personal jurisdiction by and venue in the state and federal courts located in Franklin County, Ohio.

Contact Information
If you have any questions about this Privacy Policy, please contact us at:

Moonwave LLC
Email: info@moonwave.media

Acknowledgment
By using our Website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

Effective Date: December 9, 2025